Hotel Gran Playa***
Description of our services
ATTENDANCE AT THE HOTEL
The hotel staff will escort you to the room at the time of check-in upon request, assisting you with luggage if necessary.
We provide parking service with surveillance 24/7, based upon availability at the check-in. The price for the parking service is 6€ per day.
We offer free Wi-Fi for all of our guests in all our facilities. All you need to do is ask for the access code at reception when you arrive at the hotel.
TELEPHONE IN THE ROOMS
From your room, you are able to make free calls to other rooms; and to the outside with the following fees:
- Fee for national calls to a mobile phone or landline: €1/minute.
- Fee for international calls: €2/minute.
Our swimming pool is open all year round, without lifeguard service. The opening times are from 10 AM – 10 PM.
Children under the age of 16 must be accompanied by an adult.
We also have a swimming pool for children which is separate from the adults one.
LEISURE AND ENTERTAINMENT
In our games room you will find satellite TV with international channels and pay channels (M+). We also have two computers with Internet connection that can be freely used by our guests with no extra charge.
IN-ROOM SAFE BOX
At the reception you can ask for the key to use the safe box located inside all of our rooms with no extra charge. Hotel does not take any responsibility for any lost property.
All rooms are equipped with a hair dryer.
FRIDGE - MINIBAR
All rooms are provided with an empty mini fridge that you can use for your convenience with no extra charge.
AIR CONDITIONING AND HEATER
All rooms are provided with air conditioning and heater.
For families, you may request in your booking our cot service for a fee of €5/day.
Would you like us to wake you up? Let Reception know and we will wake you up any time you wish. This service is completely free.
For your comfort in the room, we are able to provide you with a kettle upon request at reception with no extra cost.
DAILY CHANGE OF SHEETS
The daily linen change service is available to the guest upon request. If no change is requested, the change will be made every 3 days as the tourism regulations.
LAUNDRY / IRON
We also provide an external self-service laundry service which is open all year round. Ask reception for further information.
The hotel offers a free iron on request for guests.
PRINTING AND FAX
If you need to print or send documents, we have a printer with scanner to help you with this task. Ask reception for prices and further details.
Get to know Santa Pola by bike. Ask Reception about our rental bikes service, conditions and prices.
Ask Reception about our rental car service, conditions and prices.
COLD SUPPER IN THE ROOM?
Have you arrived late and still have not had anything for dinner? We are able to provide you with a cold supper in the room. Call Reception and we will inform you of our availability of orders and conditions.
Is your breakfast included and you are checking out before our breakfast service starts? Let Reception know before 8 PM the previous day of your departure and we will prepare a picnic breakfast for you.
Do you have an excursion on mind? Visiting our city? Ask Reception and we will inform you and provide you with any information you may need.
TICKET SALE AND DISCOUNTS
Visit the Isle of Tabarca, Rio Safari or Pola Park for a lower price. Ask Reception about the opening times or any other further information.